Arrival Services

  Warm welcome at aerobridge/bus gate by Service Officer with name Placard. 

Information sharing about applicable safety/security protocols. Reminder about cabin baggage and belongings. Special needs check, if any. Proceed for next steps on Gold Cart where ever applicable.  (subject to availability and location of boarding gate).

Assistance with airport and airlines related process from aerobridge till car park or receiving party; Dedicated porter for assistance with check-in baggage. 

Guidance through immigration and Customs process for guest Arriving on international flight; Personal shopper, on request for Duty Free wherever available.

Coordination with your Chauffeur and loading of baggage into your car and/or Ensuring smooth handover to the receiving party. Collecting instant service feedback. Service completion information to the service associate/booking representative, if any.