TOPFLIGHT
DEPARTURE Services
Topflight Departure Meet and Assist Services are dedicated to provide seamless service in a timely manner to ensure a hassle-free experience from check-in till the boarding of flight by our esteemed guests.
TOPFLIGHT SERVICE DESIGN FOR DEPARTURES
Warm Welcome
Professional Assistance
Professional Assistance
- Proactive coordination to ensure that are guests are received well at the airport departure area.
- Warm welcome by Service Officer with name Placard.
- Dedicated Porter for baggage assistance Travel document check.
- Proceed for check-in counters after terminal entry.
Professional Assistance
Professional Assistance
Professional Assistance
- Assistance with check-in process.
- Guidance through VIP Security Check and Immigration process, as applicable.
- Escorting to the lounge, if applicable.
- Golf cart transfer to the boarding gate (subject to the availability and location of boarding gate)
- Ensuring the collection of belongings from security check/Lounge.
Service completion
Professional Assistance
Service completion
- Ensuring safe boarding at the boarding gate.
- Collecting instant service feedback.
- Seeing off the guest at designated boarding gate.
- Service completion information to the service associate/booking representative, if any.
Give your journeys a great start with topflight convenience!
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